FAQs

Frequently Asked Questions

1. Where do you source your ingredients?

We carefully select our ingredients from around the world, ensuring they meet our high-quality standards. Our goal is to blend luxurious, aromatic elements that deliver memorable, long-lasting fragrances.


2. Do you offer perfumes for men, women, and unisex?

Yes! We create dedicated lines for men, women, and unisex fragrances. No matter your style or preference, you’ll find a Louis Aura scent designed to reflect your unique personality.


3. How long do your perfumes last?

Fragrance longevity varies by individual body chemistry, application, and environment. On average, you can expect our perfumes to last between 6 to 8 hours. For best results, apply on pulse points (wrists, neck, behind the ears) and avoid rubbing the fragrance into your skin.


4. What is the best way to store perfumes?

To maintain the quality and longevity of your fragrances, store them in a cool, dry place away from direct sunlight and heat. Keep the bottles tightly sealed to preserve the scent profile.


5. How can I find the right perfume for me?

We recommend exploring our scent families—floral, woody, oriental, fresh, etc.—to discover which notes resonate with your personal style. You can also reach out to our customer support for personalized recommendations or visit our blog for fragrance guides.


6. Can I try samples before purchasing a full-sized bottle?

We currently offer discovery sets and smaller sample options (availability may vary). These allow you to test different fragrances and find the perfect match without committing to a full-sized bottle.


7. Are your products cruelty-free?

Yes. At Louis Aura, we are committed to ethical standards and do not test our fragrances or ingredients on animals.


8. What payment methods do you accept?

We accept a range of payment methods, including major credit/debit cards, net banking, and other secure online payment gateways. Check our checkout page for an updated list of accepted payment options.


9. What is your return/exchange policy?

If you’re not fully satisfied with your purchase, please review our Return & Refund Policy or contact our customer care team. We aim to address any concerns and find the best possible solution.


10. How can I contact customer support?

For questions, feedback, or assistance, you can call us at +91 96403 03169, email us at louisauraperfumes@gmail.com, or use the form on our Contact Us page. We’ll get back to you as soon as possible.