Shipping Policy
Shipping Policy
At Louis Aura Perfumes, we strive to make your shopping experience smooth and enjoyable. Below you’ll find our shipping guidelines and practices.
-
Shipping Regions
- We currently ship throughout India. For international shipping inquiries, please contact our customer support team to check availability and costs.
- We currently ship throughout India. For international shipping inquiries, please contact our customer support team to check availability and costs.
-
Order Processing Time
- Orders are typically processed and dispatched within 1–2 business days (excluding weekends and public holidays).
- You will receive a confirmation email with your order details once your order has been placed.
-
Delivery Time
- Within India, standard delivery usually takes 3–7 business days after dispatch, depending on your location.
- During peak seasons or promotional sales, please allow additional time for your order to be processed and delivered.
-
Shipping Costs
- Shipping charges (if any) will be calculated at checkout based on your delivery address and preferred shipping method.
- Occasionally, we may offer free shipping on specific promotions or above a certain order value—details for these offers will be advertised on our website or social media.
-
Tracking Your Order
- Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number (where available). You can use this number to track the status of your shipment online.
- Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number (where available). You can use this number to track the status of your shipment online.
-
Address Accuracy
- Please ensure that your shipping address is complete and accurate before finalizing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Please ensure that your shipping address is complete and accurate before finalizing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
-
Delivery Issues and Delays
- If your order is delayed beyond the estimated delivery time, please get in touch with us. We will do our best to resolve any issues with the courier service on your behalf.
- External factors (such as weather conditions, strikes, or other unforeseen events) can sometimes impact delivery schedules.
-
Damaged or Missing Items
- If your package arrives damaged or if any items are missing, please contact our customer care team within 48 hours of delivery. We will work with you to resolve the issue promptly.
- If your package arrives damaged or if any items are missing, please contact our customer care team within 48 hours of delivery. We will work with you to resolve the issue promptly.
-
Contact Us
- For any queries regarding shipping, please reach out to us at +91 96403 03169, email us at louisauraperfumes@gmail.com, or fill out the form on our Contact Us page.
- For any queries regarding shipping, please reach out to us at +91 96403 03169, email us at louisauraperfumes@gmail.com, or fill out the form on our Contact Us page.
By placing an order on our website, you agree to the terms of this Shipping Policy. Thank you for choosing Louis Aura Perfumes—we appreciate your support and look forward to providing you with a delightful fragrance experience.