Privacy Policy
Privacy Policy
At Louis Aura Perfumes, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the data we collect, how it is used, shared, and protected, as well as your rights in relation to this information.
1. Information We Collect
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Personal Information
- Name, email address, phone number, and postal address when you place an order or create an account
- Payment details (e.g., credit card information) for order processing
- Any other information you voluntarily provide (e.g., survey responses, reviews)
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Non-Personal Information
- Browser type, device information, and IP address for analytics and troubleshooting
- Pages visited, time spent, and navigation patterns on our website
2. How We Use Your Information
- Order Processing: To fulfill your purchases, process payments, and provide order confirmations and updates.
- Customer Support: To respond to your inquiries, comments, or feedback.
- Marketing & Promotional Communications: To send you newsletters, offers, or new product updates (only if you have opted in). You can unsubscribe from these communications at any time.
- Site Improvements: To analyze website usage, improve site design, and enhance user experience.
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Legal Compliance: To comply with applicable laws, regulations, or court orders.
3. How We Share Your Information
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Service Providers
- We may share necessary personal data with trusted third-party service providers (e.g., payment processors, shipping companies) to complete transactions and deliver products.
- These providers are contractually obligated to protect your information and use it solely for the services we request.
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Legal Requirements
- We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers
- In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our website about any change in ownership or use of your personal data.
- In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our website about any change in ownership or use of your personal data.
4. Cookies & Tracking Technologies
- We use cookies and similar technologies to track user activity on our website. Cookies help us remember your preferences, personalize content, and analyze site traffic.
- You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, doing so may limit certain site functionalities.
5. Data Security
- We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
- Sensitive information (such as credit card details) is encrypted and transmitted using secure protocols (e.g., SSL/TLS).
- Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Personal Data
- We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights & Choices
- Access & Updates: You can review and update your personal information by logging into your account or contacting our support team.
- Opt-Out: You have the right to opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
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Cookies: You can control or disable cookies through your browser settings.
8. Children’s Privacy
- Our website is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to remove it.
9. Third-Party Links
- Our website may contain links to external sites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies to understand how they handle your information.
10. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: +91 96403 03169
- Email: louisauraperfumes@gmail.com
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Address:
Louis Aura Perfumes LLP
#677, 1st Floor, Suite No. 1490
27th Main, 12th Cross, HSR Layout, Sector 1
Bangalore, Karnataka, India – 560102